E-commerce, marketplace, and FBA fulfilment

Turn merchant demand into a clean physical flow.

Connect channels, catalog identity, inbound preparation, inventory, pick and pack, multi-carrier labels, customer visibility, and returns without making merchants call operations for every exception.

Merchant to doorstep

One order journey, two operating views.

Merchants prepare products and inbound stock in a client workspace. Warehouse teams execute physical work with task-first floor tools.

Prepare

Map SKU and barcode identities, import catalog data, create inbound plans, manifests, labels, and dock requests.

Receive

Validate cartons and quantities, reconcile discrepancies, quality-check stock, and direct put-away.

Fulfil

Release waves, batch and route picks, consolidate, cartonize, pack, and confirm shipment readiness.

Ship and return

Compare signed rates, fund and buy labels, expose tracking, and manage return intake and disposition.

Warehouse execution

Operators work the queue, not the menu.

Receiving, replenishment, picking, packing, and exception work are available on the surfaces suited to the station and role.

  • Wave, batch, zone, cluster, and guided pick workflows.
  • Put-wall, cartonization, fast packing, and label confirmation.
  • Allowlisted offline scan flows; unsafe writes require reconnection.
XMS Cloud packing stations and fulfilment workflow
Pack-stage flow, station availability, queue state, and operator context.

Merchant self-service

Let the client prepare and buy without losing control.

Client-scoped capabilities keep funding, quotes, label evidence, catalog mappings, and inbound amendments reviewable and traceable.

IDENTITY

Catalog mapping

Propose and approve merchant SKU, barcode, and canonical product relationships before labels and receipts depend on them.

INBOUND

Versioned plans

Build carton and SKU manifests, generate product/carton/pallet labels, book delivery, and retain document history.

COMMERCE

Signed quote to label

Compare client-visible sell prices, choose wallet or pay-as-you-go funding, buy labels atomically, and preserve receipts.

Frontline visibility

Keep the next physical action in hand.

The rugged handheld gives floor operators workload, scan, task, and offline continuity without shrinking the web control tower onto a phone.

ReceivePut-awayPickPackCountReturn
XMS Cloud rugged handheld workload dashboard
Current workload, next task, and exceptions at the point of work.

The merchant-to-floor evidence chain

Do not stitch the important parts together after the fact.

Product identity, inbound commitment, warehouse truth, client sell price, funding, carrier transaction, and local print acknowledgement remain distinct but correlated.

BEFORE RECEIPT

Resolve identity first

Canonical product, merchant SKU, barcode, packaging, lot, serial, expiry, and prep-label rules are approved before labels and stock depend on them.

AT COMMITMENT

Protect inbound versions

Submission, amendment, booking, documents, labels, receiving status, and discrepancy response retain expected version and actor evidence.

AT PURCHASE

Join quote, money, and label

One idempotent workflow retains signed sell price, wallet/card state, carrier request, capture, receipt, history, void, and refund reconciliation.

AT THE STATION

Keep hardware local

The backend authorizes artifacts; the bound workstation or handheld validates printer profile, sends locally, and returns acknowledgement.

Model one order

Bring an inbound carton and an outbound basket.

Review catalog identity, receiving, storage, fulfilment, carrier choice, labels, tracking, and returns against your actual volumes.