Two-sided commerce
The marketplace connects sellers and shoppers while separating catalog, checkout, logistics execution, customer service and counterparty economics.
Follow the operation
Who takes this stepSellers and platform team
Confirm approved sellers, available listed products and configured prices. Check the product references and quantities selected in the cart.
Continue while the selected offers remain available.
Who takes this stepShopper
Choose an address or available pickup point. Checkout rechecks offers, reserves quantities and records seller-specific product lines, delivery and tax amounts.
Review the total before payment.
Who takes this stepPayment provider and platform
The configured provider confirms payment. The platform records paid status and exposes the order lifecycle to relevant sellers; unconfirmed payments require follow-up.
Assign each seller its own fulfilment.
Who takes this stepPlatform fulfilment operator
Record each seller’s shipment with carrier and tracking reference. Shipments appear on the shopper’s order page; completion depends on every seller shipping.
Follow delayed parcels by seller and reference.
Who takes this stepSeller finance and platform team
Sellers check their own sales and currency totals. Match seller amounts and platform fees; review eligibility and pending payouts separately from shopper payment.
Assign payment or fulfilment exceptions to the responsible seller.
Both sellers and listings pass purchase checks.
Payment provider and delivery options are configured for the market.
Dispatch, return and payout responsibilities are assigned.
Catalogue and order records link your storefront to order management, warehouse preparation and transport tracking.
Give shoppers the order information they need, while merchant and operations teams use their own account permissions.
Applications ↗Publishes authorised offers, maintains availability and conditions, follows orders, events and amounts owed.
Discovers, chooses, pays, tracks and requests a return in a reduced space that is not the merchant administration portal.
Reference, description, image, unit and variants remain linked to the source catalog.
Currency, availability, validity and commercial rules are explicit before checkout.
Advertised inventory, fulfilment, delivery and return correspond to a real execution route.
Filter and compare offers visible to the market and account.
Address, slot, delivery, coupons and conditions are checked before commitment.
Checkout creates a traceable order and lines without exposing the seller's private costs.
OMS retains the promise; WMS fulfils when physical inventory is committed; TMS or TTMS executes transport according to the leg. The marketplace aggregates the useful result.
Confirmation, accepted changes, useful state and next milestone.
Tracking, exception, available proof and authorised options.
Request, authorisation, journey, receiving and commercial decision.
Sale, applicable fees, order events, amounts owed and payout follow the seller account. The shopper never sees counterparty costs, margins, private ranking or payment data.
The warehouse-assignment network service keeps its own qualification, proposal, acceptance and inbound journey. This page covers listing, checkout, order, shopper and seller payout.
Merchant and shopper journeys remain distinct, with rights and views shaped for each.