For merchants and brands
See what is selling, what is in stock, what has shipped and what needs your attention.
Follow the operation
Who takes this stepMerchant
Match the shop reference to the warehouse SKU and packaging in the merchant catalog. Use that identity in the inbound plan before supplier dispatch.
Send the agreed plan to receiving.
Who takes this stepWarehouse receiver
Record the quantity received, release accepted goods and hold damaged units. The merchant reads the inbound discrepancy and requests a supplier resolution.
Keep damaged units unavailable.
Who takes this stepMerchant operations
Reconcile shop orders against the recognised warehouse SKU and released stock. Send preparation instructions to the warehouse; its staff perform the physical picking.
Release validated quantities for picking and packing.
Who takes this stepWarehouse packer and merchant
Confirm parcels, weights and destinations. In merchant shipping, review available services, buy the selected labels and retain each tracking reference.
Give the carrier parcels and customer service tracking.
Who takes this stepMerchant finance
Match receiving, preparation and label evidence to agreed charges. Review available and held stock separately; keep any unresolved supplier discrepancy open.
Query unsupported charges and assign the exception.
Shop references resolve to the correct catalogue product.
Destination and receiving instructions are accepted before dispatch.
Carrier access, funding and label output are checked.
Connector or API imports feed OMS; WMS records preparation; shipment data supports follow-up.
Merchant mobile views show orders, shipments and account information away from the desk.
Applications ↗Use a supported store connector, work with an integration partner, or connect your own application through the API and TypeScript SDK. Explore the supported data and setup before choosing your connection.
New ways to build a business
A creator launch, preorders, subscription boxes or business kits: start with your products, orders and the work to organise.
Prepare a focused product launch, from available stock to the parcels your audience receives.
Explore the workflow →Connect campaign orders with incoming products and the work needed to fulfil them.
Explore the workflow →Organise merchandise for artists, clubs and associations with clear instructions for every pack.
Explore the workflow →Prepare each edition around its contents, confirmed orders and packing requirements.
Explore the workflow →Prepare employee packs, customer gifts or sample kits from a checkable list of contents.
Explore the workflow →Connect your tools to operations and use the assistant to understand exceptions and prepare next actions.
Explore the workflow →Your team or your 3PL keeps the stock and prepares orders. Explore labels, tracking and external carrier services with Ysend.
Explore shipping services →Tell us about your products and volumes. With Self Service Logistics, Ysend prepares the service with you and a partner warehouse before the first stock shipment.
Explore Self Service Logistics →Do you also operate drivers and vehicles? Explore TMS for your fleet.
Cross-docking · Consolidated parcels
Pack your prepared customer parcels together in a master parcel and send it to a partner warehouse agreed with Ysend. The warehouse separates them and hands them to the selected carriers for final delivery.
Another way to ship: keep packing in your own operation and access our warehouses’ carrier network, with more choice and potentially better rates.
Orders, inventory, inbound plans, shipments and returns with their next meaningful milestone.
Shortage, discrepancy, delay, refusal, dispute or approval with owner and evidence.
The merchant authorises under its policy; transport brings the parcel back; WMS inspects; OMS owns exchange, refund, backorder or case closure.
Performed and rated activities appear with their period and source.
See the agreed transport price alongside your logistics services and invoices.
Invoices, credit notes and payment state follow the account agreement.
Before you decide
Ysend then finds a suitable warehouse and guides you through the first stock receipt.
No. You can keep your fulfilment operation and explore shipping services. If you want to delegate receiving, storage and picking, the Self Service Logistics path lets you plan that setup with Ysend.
After the service is confirmed, the partner warehouse accepts and you receive inbound instructions. Preparing the project does not authorise sending goods.
Parcel and Self Service Logistics price previews remain available. They use the details entered and the conditions shown. The Ysend team then confirms service availability and the arrangements for getting started.
Tell us about your channels, volumes and stock locations. We will help prepare the services that fit your operation.