For creators, influencers & community brands

You build the audience. Make every order count.

A limited drop. Your first merchandise collection. A box your community waits for. Connect the launch to the stock, packing and delivery work behind the experience.

Illustrative photo

From your next drop to their doorstep.

  1. Orders arrive
  2. Stock is allocated
  3. Packs are prepared
  4. Shipments are followed

Follow the operation

How the business operates.

Who takes this stepCreator and catalogue team

01. Give every size its own fulfilment identity.

Map the store's size and colour combinations to warehouse product references. Confirm barcodes, the campaign insert and packing instructions before demand arrives.

The next decision

Test each variant mapping with the fulfilment team before publishing the collection.

Who takes this stepYour store and launch team

02. Spot the shortage that a total would conceal.

Compare confirmed demand against available stock per variant. A surplus in one size cannot silently replace a shortage in another.

The next decision

Your team chooses replenishment, a changed customer promise or another agreed resolution for any short variant.

Who takes this stepYour store integration / merchant

03. Supply the orders you can support.

Release quantities supported by available stock per variant under your launch policy. Review imported orders and held references; retain the remaining customer demand in your launch process until resolved.

The next decision

The release decision belongs to your team; validated orders give the warehouse actionable demand.

Who takes this stepWarehouse operator

04. Connect the right hoodie to the right presentation.

Staff pick the requested size and apply agreed packing instructions. Treat inserts and packaging as preparation inputs so that a good product is not shipped with an incomplete campaign presentation.

The next decision

Resolve a mismatched variant or unavailable packing component before finishing the affected parcel.

Who takes this stepCreator team / customer service

05. Keep the audience informed after checkout.

Follow shipments and their available tracking events. Use the original order when a customer reports the wrong size or damage, so support can understand what was prepared and sent.

The next decision

Review the return and customer resolution individually; a collection-level shipment count cannot answer this case.

What to include in your cost model

Launch preparation
Confirm variant setup, inbound handling, packaging materials and insert work before pricing the drop.
Storage and dispatch
Account for unsold variant stock as well as the pick, pack and transport work on sold units.
Customer experience
Allow for customer support, returns and campaign costs outside the fulfilment operation.

What makes the first operation ready

  1. One tested variant matrix

    Every store reference matches the intended size, colour and barcode.

  2. One approved packing example

    The team has agreed the box or bag, insert, checks and required materials.

  3. One shortage decision

    Your team knows how to handle an unavailable size and communicate the changed promise.

Your community. Your format.

Choose the operating story that fits the products you sell. Explore the practical details before discussing a launch.

Creators & product dropsPrepare a focused product launch, from available stock to the parcels your audience receives.

Bring launch orders into one order flow, reserve available quantities and organise picking around the agreed release. Follow packing instructions, carrier handoff and shipment status, while keeping shortages, cancellations and returns attached to the original order.

Your store and payment tools stay in place; connections are qualified before launch.

Preorders & crowdfunding fulfilmentConnect campaign orders with incoming products and the work needed to fulfil them.

Keep preorders and their conditions together, prepare incoming stock and reconcile expected quantities with goods received. Allocate available inventory, organise fulfilment and follow backorders or changes through shipment, retaining the order context your customer service team needs.

Campaigns and payment collection stay in your existing tools; order transfer needs to be defined.

Communities & merchandiseOrganise merchandise for artists, clubs and associations with clear instructions for every pack.

Maintain product references, variants and packing instructions for your community merchandise. Prepare the requested items or kits, check the documents and inserts to include, then follow shipments and returns while retaining quantities and evidence from the preparation work.

Product manufacturing and printing are arranged separately; fulfilment instructions cover the goods to be prepared.

Subscription boxesPrepare each edition around its contents, confirmed orders and packing requirements.

For each edition, provide confirmed orders and a packing recipe. Reserve components, assemble the boxes, check and confirm the finished quantities and record inserts and packaging used. Then follow dispatch, shipment progress and any fulfilment exceptions.

Your tools manage subscriptions, renewals and payments; orders for each edition need to be supplied.

Welcome kits & B2B packsPrepare employee packs, customer gifts or sample kits from a checkable list of contents.

Define components, quantities, documents and due dates for each kit. Reserve the items, assign assembly work and check the result against its recipe. Keep materials used, exceptions and evidence together before preparing parcels for their intended recipients.

Item supply and customisation services need to be confirmed with the teams involved.

There is real technology behind the parcel.

Keep your shop and payment tools. Connect supported order, catalogue and stock flows to an operating workspace your team can use.

The technology behind the workflow

Your systems can read products and stock, send orders in batches from a file, and follow shipments and returns through the Ysend API. Packing is done by warehouse staff in their own screens.

At your fingertips

Follow orders and deliveries from the merchant workspace. Warehouse staff scan products and record required evidence through supported handheld flows.

Applications

Before you get started

Can I keep my current shop and payment provider?

Yes. The fulfilment plan starts with your existing sales tools. The Ysend team confirms the connector or order-transfer route and the supported data before launch.

Who makes and stores the products?

Product manufacturing and printing are arranged separately. Your team can manage its own stock, or a suitable partner warehouse can accept it under an agreed fulfilment plan.

Can I plan a preorder or a limited collection?

The workflow can connect campaign orders with expected and received stock, available quantities, packing and shipment progress. Dates, volumes and any special handling are reviewed for the project.

Plan your next step

Give your next launch an operating plan.

Bring your products, launch date, expected destinations and packing ideas. We will work through the stock, connections and fulfilment steps with you.

Prepare your first operation

  • Confirm variants, barcodes and store references.
  • Agree inserts, packaging and launch preparation.
  • Walk through an order, a held row and a return.