For carriers and transport organisers
Plan your own resources, add external capacity when needed and keep one continuous view of the journey.
Follow the operation
Who takes this stepCustomer service · dispatcher
Identify pickup, destination and handoffs; distinguish each shipment from its execution legs.
Dispatch receives fleet work; the carrier desk receives onward requirements.
Who takes this stepDispatcher
Group linked transport orders; check driver, vehicle, capacity and delivery windows.
Release the executable load to its assigned driver.
Who takes this stepDriver · depot operator
Confirm arrivals and separate local deliveries from onward shipments.
The depot accepts custody before releasing the next legs.
Who takes this stepCarrier desk
Use TTMS for carrier selection; retain booking, label and tracking references.
Confirm booking before handing labelled parcels to the carrier.
Who takes this stepDriver · dispatcher
Record successful deliveries and unsuccessful attempts, including absent recipients; keep failures visible.
Dispatch approves the next attempt and informs customer service.
Who takes this stepTransport manager · finance
Compare completed distance and duration with the plan before accepting cost estimates.
Review fuel, toll and labour assumptions; separate carrier invoices.
Assign the tour and its stop instructions to the responsible driver.
Trace one shipment through pickup and external-carrier booking.
Record the failed attempt, inform the customer and arrange an authorised retry.
Transport orders, loads and stops support dispatch; carrier connectors and tracking support the external leg.
Driver field workflows are scoped. Confirm offline queues and backend write availability for deployment.
Applications ↗Transport managers, dispatchers and drivers share orders, tours, stops, alerts and proof according to role.
Vehicles, trailers, telematics, maintenance, places and service areas make the plan executable.
Qualify goods, service, constraints, windows and recipients.
Carry the customer contract and link every leg to its executor.
Plan loads, routes and stops for the journeys your fleet operates.
Retain stop outcome, signature, photo, reservation and exception.
Compare sold service, execution, cost and quality without mixing legs.
When an external carrier takes a leg, TTMS handles the quote, booking, tracking and invoice. TMS continues to run your own fleet.
Sees the journey, active leg, custody and next exception to resolve.
Receives only the loads and stops for the fleet they execute.
Separates operated service, external purchase, customer sale and settlement documents.
Punctuality, load, distance, proof, exceptions, availability and maintenance are analysed at the tour and responsible-leg level.
Before you decide
TMS runs your fleet. TTMS takes over for services entrusted to external carriers.
If you operate drivers and vehicles, start with TMS. If your main need is to buy services from external carriers, explore TTMS. A business combining both can connect these paths.
Delay, refusal, absence, damage or missing evidence are linked to the relevant route and stop. Dispatch can review the context and information sent from the field to decide what happens next.
Describe your fleet, customers, transport types, use of external carriers, driver tools and current telematics. We can then clarify the connections and teams involved.
Fleet, subcontracting, customers, driver tools, telematics and finance define the right place to start.