For logistics operators and 3PLs

Onboard new clients without losing operational control.

Ysend keeps each client's inventory, rules and billing separate while giving your teams one shared place to work.

Discuss my 3PL operationSee integrations
Illustrative photo

Follow the operation

How the business operates.

Who takes this stepAccount manager · finance

01. Define the service before receiving stock

Agree client scope, billed party and preparation instructions before the first arrival.

The next decision

Approve terms; hand the client setup to receiving.

Who takes this stepMerchant · receiver

02. Keep the shortage visible

Count the units physically received against the merchant’s original declaration.

The next decision

Send shortage evidence to the merchant; release received stock.

Who takes this stepWarehouse planner

03. Reserve the campaign demand

Reserve the quantities required by validated orders and distinguish them from unallocated stock.

The next decision

Check insert availability before releasing the packing batch.

Who takes this stepPacking supervisor

04. Separate complete parcels from blocked work

Complete parcels only when their required inserts are available; hold orders with missing packing components.

The next decision

Request inserts or an approved change; never silently omit them.

Who takes this stepWarehouse operator

05. Release only the completed parcels

Ship completed parcels and retain the stock reservations for pending orders.

The next decision

Keep pending orders visible for the next preparation run.

Who takes this stepFinance reviewer

06. Explain every charge with an activity

Match actual activity to agreed rates, checking whether services are bundled.

The next decision

Resolve disputed or duplicate usage before issuing the invoice.

What to include in your cost model

Receiving
Use the actual quantity and the contract’s unit of measure.
Preparation
Distinguish unit picks, packed orders and agreed insert work.
Invoice control
Reconcile usage identifiers; bundled activities must not be charged twice.

What makes the first operation ready

  1. Client access

    Confirm each merchant sees only its own stock and documents.

  2. Short receipt

    Record receiving discrepancies and share the receiving report with the merchant.

  3. Complete order

    Trace one parcel through stock, usage and invoice review.

The technology behind the workflow

The technology behind the workflow

WMS, OMS and service billing connect demand to execution; ERP, API or EDI objects are qualified.

At your fingertips

Operators scan floor work; managers and clients see their permitted mobile views.

Applications

Prepare your first operation

  • Define client scopes and service prices
  • Prepare product and inbound data
  • Assign floor roles and devices
Explore use cases

Turn every contract into clear instructions

  • Scope and access

    Sites, users, roles and client visibility are isolated before the first inventory arrives.

  • Catalog and packaging

    SKUs, identifiers, units, lots, serials, cartons and packing rules become operable.

  • SLA and priorities

    Cut-offs, lead times, exceptions and service levels guide work queues.

  • Service contract

    Services, units, minimums and required records are defined for billing.

Get the first receipt right

Appointments, pallets or parcels received, scans and discrepancies help confirm on arrival that the setup matches the goods.

Share resources while keeping inventory separate

Shared capacity

Zones, docks, stations, teams and equipment may serve several clients.

Client records kept separate

Inventory, reservations, documents, rates and operations remain separate for each client and site.

Execute the order and handle deviation in one place

  1. Release

    Import or create the order, assign inventory and create the warehouse tasks.

  2. Pick and pack

    Guide scans, consolidation, cartons, supplies, labels and evidence.

  3. Hand over

    Hand the goods over from the warehouse to the TMS or TTMS specified in the contract.

  4. Resolve

    Each shortage, damage, error, return or client request has an assigned owner and decision.

Bill what was executed

Recorded operations generate invoice lines under the client contract. Review retains their source, corrections and approvals.

Give the client the view it owns

  • Inventory and inbound

    Positions, arrivals, discrepancies and decisions inside the client's scope.

  • Orders and shipments

    Progress, evidence, transport and returns without access to other accounts.

  • Services and invoices

    Understandable lines linked to the operations that produced them.

Before you decide

Your 3PL business, your questions.

WMS, OMS, billing and transport come together according to the services you sell to each client.

For your project

Run warehouse operationsBill for completed servicesOffer a warehouse to the network
Is buying WMS the same as joining the network?

They are separate paths. WMS helps you run your 3PL business and your own clients. The Self Service Logistics partner path is for offering a warehouse to the Ysend network, with its own qualification and terms.

How are my clients’ records separated?

Orders, inventory, rules, access and documents remain associated with the relevant client. Your teams can manage several clients while each client views the information authorised for their business.

Can completed services feed into billing?

Receiving, storage, picking, supplies and other billable activities can be matched to the client’s contract rules. Rates and the scope to configure are defined with you.

Prepare your next client

We start with a simple reference journey, then add the differences by client, site, channel and service level.

Discuss my 3PL operationSee integrations